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4.4.3 SUP.4 Joint review

Process ID

SUP.4

Process Name

Joint review

Process Purpose

The purpose of the Joint review process is to maintain a common understanding with the stakeholders of the progress against the objectives of the agreement and what should be done to help ensure development of a product that satisfies the stakeholders. Joint reviews are at both project management and technical levels and are held throughout the life of the project .

Process Outcomes

As a result of successful implementation of this process:

  1. management and technical reviews are held based on the needs of the project;

  2. the status and products of an activity of a process are evaluated through joint review activities between the stakeholders;

  3. review results are made known to all affected parties;

  4. action items resulting from reviews are tracked to closure; and

  5. problems are identified and recorded.

NOTE 1: Joint review should be performed at specific milestones during project/product development. The scope and the goals of joint review may be different dependent on project/product development phase (for example, in the early stage of a project joint review may be “conceptual” in order to analyse the customer requirements; in later stages joint review may be concerned with the implementation).

NOTE 2: Joint review should be performed to verify different aspects (for example: hardware resources utilization; the introduction of new requirements and new technologies; modification to the working team structure; technology changes).

Base Practices

SUP.4.BP1: Define review elements. Based on the needs of the project, identify the schedule, scope and participants of management and technical reviews, agree all resources required to conduct the reviews (this includes personnel, location and facilities) and establish review criteria for problem identification, resolution and agreement. [Outcome 1]

SUP.4.BP2: Establish a mechanism to handle review outcomes. Establish mechanisms to ensure that review results are made available to all affected parties that problems detected during the reviews are identified and recorded and that action items raised are recorded for action. [Outcome 3]

SUP.4.BP3: Prepare joint review. Collect, plan, prepare and distribute review material as appropriate in preparation for the review. [Outcome 1]

NOTE 1: The following items may be addressed: Scope and purpose of the review; Products and problems to be reviewed; Entry and exit criteria; Meeting agenda; Roles and participants; Distribution list; Responsibilities; Resource and facility requirements; Used tools (checklists, scenario for perspective based reviews etc.).

SUP.4.BP4: Conduct joint reviews. Conduct joint management and technical reviews as planned. Record the review results. [Outcome 1, 2]

SUP.4.BP5: Distribute the results. Document and distribute the review results to all the affected parties. [Outcome 3]

SUP.4.BP6: Determine actions for review results. Analyze the review results, propose actions for resolution and determine the priority for actions. [Outcome 4]

SUP.4.BP7: Track actions for review results. Track actions for resolution of identified problems in a review to closure. [Outcome 4]

SUP.4.BP8: Identify and record problems. Identify and record the problems detected during the reviews according to the established mechanism. [Outcome 5]

Output Work Products

13-04 Communication record [Outcome 3]

13-05 Contract review record [Outcome 1, 2, 3]

13-07 Problem record [Outcome 3, 5]

13-09 Meeting support record [Outcome 1, 2]

13-19 Review record [Outcome All]

14-02 Corrective action register [Outcome 3, 4, 5]

14-08 Tracking system [Outcome 3, 4, 5]

15-01 Analysis report [Outcome 3, 5]

15-13 Assessment / audit report [Outcome 1, 2]

15-16 Improvement opportunity [Outcome 3, 4]

 

5.Process Capability Indicators

Level 2: Managed process

Level 3: Established process

Level 4: Predictable process

Level 5: Optimizing process