4.2.1 SPL.1 Supplier tendering

4.2.1 SPL.1 Supplier tendering
Process ID	SPL.1
Process Name	Supplier tendering
Process Purpose	The purpose of Supplier tendering process is to establish an interface to respond to customer inquiries and requests for proposal, prepare and submit proposals, and confirm assignments through the establishment of a relevant agreement / contract.
Process Outcomes	As a result of successful implementation of this process: a communication interface is established and maintained in order to respond to customer inquiries and requests for proposal; request for proposal are evaluated according to defined criteria to determine whether or not to submit a proposal; the need to undertake preliminary surveys or feasibility studies is determined; suitable staff are identified to performed the proposed work; a supplier proposal is prepared in response to the customer request; and formal confirmation of agreement is obtained.
Base Practices	SPL.1.BP1: Establish communication interface. A communication interface is established and maintained in order to respond to customer inquiries or requests for proposal. [Outcome 1] SPL.1.BP2: Perform customer enquiry screening. Perform customer enquiry screening to ensure validity of contract, ensuring the right person is quickly identified to process the lead. [Outcome 1] SPL.1.BP3: Establish customer proposal evaluation criteria. Establish evaluation criteria to determine whether or not to submit a proposal based on appropriate criteria. [Outcome 2] SPL.1.BP4: Evaluate customer request for proposal. Requests for proposal are evaluated according to appropriate criteria. [Outcome 2] SPL.1.BP5: Determine need for preliminary pre-studies. Determine need for preliminary pre-studies to ensure that a firm quotation can be made based on available requirements. [Outcome 3] SPL.1.BP6: Identify and nominate staff. Identify and nominate staff with appropriate competency for the assignment. [Outcome 4] SPL.1.BP7: Prepare supplier proposal response. A supplier proposal response is prepared in response to the customer request. [Outcome 5] SPL.1.BP8: Establish confirmation of agreement. Formally confirm the agreement to protect the interests of customer and supplier. [Outcome 6] NOTE.1: The nature of the commitment should be agreed and evidenced in writing. Only authorized signatories should be able to
Output Work Products	02-01 Commitment / agreement [Outcome 6] 08-12 Project plan [Outcome 4] 12-04 Supplier proposal response [Outcome 5] 13-04 Communication record [Outcome 1, 6] 13-15 Proposal review record [Outcome 3, 4] 13-19 Review record [Outcome 2]