Generic Practices
GGP 4.1.1 Identify business goals.
[Achievement a]
Business goals are identified that are supported by the quantitatively measured process.
GP 4.1.2 Establish process information needs.
[Achievement a, b]
Stakeholders of the identified business goals and the quantitatively measured process, and their information needs are identified, defined and agreed.
GP 4.1.3 Derive process measurement objectives from process information needs.
[Achievement a, c]
The process measurement objectives to satisfy the established process information needs are derived.
GGP 4.1.4 Identify measurable relationships between process elements.
[Achievement a, d]
Identify the relationships between process elements, which contribute to the derived measurement objectives.
GP 4.1.5 Establish quantitative objectives.
[Achievement a, e]
Establish quantitative objectives for the identified measurable process elements and their relationships. Agreement with process stakeholders is established.
GP 4.1.6 Identify process measures that support the achievement of the quantitative objectives.
[Achievement a, f]
Detailed measures are defined to support monitoring, analysis and verification needs of the quantitative objectives.
Frequency of data collection is defined.
Algorithms and methods to create derived measurement results from base measures are defined, as appropriate.
Verification mechanism for base and derived measures is defined.
NOTE 1: Typically, the standard process definition is extended to include the collection of data for process measurement.
GP 4.1.7 Collect product and process measurement results through performing the defined process.
[Achievement a, g]
Data collection mechanism is created for all identified measures.
Required data is collected within the defined frequency, and recorded.
Measurement results are analyzed, and reported to the identified stakeholders.
NOTE 2: A product measure can contribute to a process measure, e.g. the productivity of testing characterized by the number of defects found in a given timeframe in relation to the product defect rate in the field.