Generic Practices for PA 3.2
GGP 3.2.1 Deploy a defined process that satisfies the context specific requirements of the use of the standard process.
[Achievement a]
The defined process is appropriately selected and/or tailored from the standard process.
Conformance of defined process with standard process requirements is is verified.
GP 3.2.2 Assign and communicate roles, responsibilities and authorities for performing the defined process.
[Achievement b]
The roles for performing the defined process are assigned and communicated.
The responsibilities and authorities for performing the defined process are assigned and communicated.
GP 3.2.3 Ensure necessary competencies for performing the defined process.
[Achievement c]
Appropriate competencies for assigned personnel are identified.
Suitable training is available for those deploying the defined process.
GP 3.2.4 Provide resources and information to support the performance of the defined process.
[Achievement d]
Required human resources are made available, allocated and used.
Required information to perform the process is made available, allocated and used.
GP 3.2.5 Provide adequate process infrastructure to support the performance of the defined process.
[Achievement e]
Required infrastructure and work environment is available.
Organizational support to effectively manage and maintain the infrastructure and work environment is available.
Infrastructure and work environment is used and maintained.
GP 3.2.6 Collect and analyze data about performance of the process to demonstrate its suitability and effectiveness.
Data required to understand the behavior, suitability and effectiveness of the defined process are identified.
Data is collected and analyzed to understand the behavior, suitability and effectiveness of the defined process.
Results of the analysis are used to identify where continual improvement of the standard and/or defined process can be made.
NOTE 1: Data about process performance may be qualitative or quantitative.