Human resources with identified objectives, responsibilities and authorities [Achievement e, f, h]

Facilities and infrastructure resources [Achievement g, h]

Project planning, management and control tools, including time and cost reporting [Achievement a, b, c, d]

Workflow management system [Achievement d, f, g, h]

Email and/or other communication mechanisms [Achievement b, c, d, f, g, h]

Information and/or experience repository [Achievement b, d, e]

Problem and issues management mechanisms [Achievement c]